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Td Canada Trust - Worst bank I have ever seen

1. Customer service disconnects the call when they don’t want to answer any questions 2. Investment and mortgage specialists doesn’t know the basics 3.fraudulent transactions and if we don’t see that’s it , no checks and balances in place to control 4.complaining at branch or sending complaints through email of no use
#1399875
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This part of Lisa’s reply to me is a insult to my intelligence Two-Step verification replaces security questions, so you won't have to remember your answers to security questions anymore If I can not answer my secret questions I have to be really stupid. Who can not...
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I liked
  • Courtenay manager did her best
I didn't like
  • Lisa iaquone manager customer care
#1396026
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Td Canada Trust - Horrible service no resolution from TD

Cuatomer service is horrible and got a different answer everytime I called. BTW called 5 times Supervisor named Teejay or TJ from Markham office dint care, was not letting me speak and turned it into heated argument Havent got a resolution till date and I will be closing my account
2.5
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#1395991
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TD recently had a promotion to open a checking account you would get $300...did that found out now I don't qualify because I already had a savings account with them. Even though the guy talked me into opening it cause he said I would qualify rather than going to a bank...
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1.0
I didn't like
  • Promotions not followed through as told
#1394689
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Td Canada Trust - Worse service ever

TD bank worse service ever. Can these people get anything right?
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1394639
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Td used to have great service but lately they have so much trouble paying my loans every time I go to branch either someone new or they don't know how to help. I have banked at Td for over 30 years if this is what service has come down to for new generation very sad...
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#1392463
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This branch has given me nothing but problems. To the month wait for someone to get back to be regarding our mortgage to the way they treat you like your bothering them when you actually go in to the bank. They never tell you about the best services you can get for...
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#1389131
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Today I tried to pay of my visa the lady did everything then she said it looks like there is multiple signings. They have never said that to me before. They usually have just paid it off. She said I’ll put you through to the bank while I’m at work in my break I didn’t...
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#1388312
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TD Canada Trust closed several locations and opened up a new branch at 360 The East Mall (at Loblaws). Was there today around 3:00 p.m. quite a long line up and waiting time. New location design did not take into consideration privacy as the wickets are close and open....
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3.6
#1382319
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Contact Td Canada Trust

Mailing Address:
TD Canada Trust
700 W Georgia TD Tower
Vancouver, British Columbia V7Y 1A2
Canada
Phone:
(866) 222-3456
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On Saturdays, TD Canada Trust on the West side of Lethbridge is open until 4:00 pm. However, they just have 2 tellers providing service on that day and as a result, at any given time on Saturday, there are 10 to 12 people lined up. It took me 30 minutes to just get to...
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#1381052
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